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- Our feedback
- 30 Day Money Back Guarantee
- 48-hour US Warehouse Fast Delivery
- Manufacturing Sale Directly without Middleman at Lowest Price
- Full US invoice upon request
- Shopping Attention
- Free Deliveryon most orders
- Transporton most items
- Secure Payment100% security guaranty
- Support24/7 email support
- Color: White
- Size: 30*50*10cm/11.8×19.6×3.9″
- Fill Material: Memory Foam
- Shape: Contoured
- Package Include: 1×Memory Pillow (With white pillow cover)
- Reliff of back and neck pain
- absorb the pressure when you lie on it
- deformation of memory, fill a properly shoulder space
- breathable and moisture absorption
- Removable cover for Convenient washing
- A wrong way for installation may cause the item shaking, please read the installation manualcarefully before installation or contact the customer service for advices;
- For some large packages, the couriers will not carry to your home, please preparing for carrying it by yourself;
and inaccurate address information will lead delivery failing, please
leave us a right address and keep your phone on in day time;
- The price online is only for mainland delivery, for other areas please contact the customer service for extra fee;
- Please check the item well before accepting the parcel, just refuse it if the outside package is damaged and sign for damaged;
accept return for customer own reason, but customer should pack the
return parcel well just as the one you received and pay for the return
postage fee; please contact us before you return the parcel for more
- We accept PayPal only.
- Refunds are normally issued within 2 working days.
- For further information regarding payment, please contact us via eBay message.
- Your shipping address must be the same as your PayPal address. Please note once you complete the checkout process and submit payment, we will not be able to amend or cancel your order.
- If you change address after we have already arranged the delivery, we will not be charge of the return postage fee or resend postage fee.
- For other special requirement about purchasing, please contact our customer service before payment.
- We try our best to make our dear customers satisfied
- We offer 30-day return. If you are not satisfied with the goods, you can return it by paying return postage fee. Returns MUST be made IN SUITABLE PACKAGING AND IN THE SAME CONDITION THEY WERE DELIVERED IN. Or we will not refund to you or resend to you.
- In the unlikely event that your items are damaged during delivery:
- Please inspect the order BEFORE signing for the receipt of the delivery – Once your order is out for delivery please be prepared to inspect the items before signing for receipt of the goods, due to the insurance on the delivery ending the moment that the delivery note has been signed.
- Contact us within 24 hours of receiving the order and we will request pictures of the damage so that we can investigate the cause and severity before dispatching free replacement parts.
- We reserve the right to request pictures of damages or the return of the original faulty/damaged part. If the part can be repaired we will happily send the repaired item back to you with delivery charges prepaid by us. Where a part cannot be repaired, a replacement item will be sent back to you at our cost.
- We arrange the delivery within 1-2 working days after fully payment received.
- For small parcel, normally, you will receive them within 2-3 working days.
- For middle and large goods, normally, you will receive them within 3-5 working day.
- If you need your goods urgently, please contact us for express delivery by paying extra postage fees.
- Please open and check your package before signing. If you are not satisfied with the goods upon delivery, please contact us ASAP without signing the delivery form. If the package is damaged, please sign damaged and receive it, then please contact us ASAP. BTW, all items and parts of the product must be checked for any damage prior to assembly.
Note: the online postage fee only covers UK mainland, for other areas, please contact our customer service for extra fees
When was the item send & when can I expect my order to arrive?
We arrange the delivery within 1-2 working days after fully payment received. For small parcel, normally, you will receive them within 2-3 working days.
For middle and large goods, normally, you will receive them within 3-5 working day.
Do you combine shipping?
If you purchase several items together, a small discount can sometimes by given. If this is the case, please contact our customer service before purchasing to see if it is possible.
Do you ship to other areas excluding UK mainland?
The online postage fee only covers UK mainland, for other areas, please contact our customer service for extra fees.
Can I collect the item by myself?
Due to insurance purposes, it is not possible to collect your item from our warehouse directly at the moment.
Can I get some discount if I purchase a large amount of items?
Please contact our customer if you are interested in our products for a big deal. We believe we can make you satisfied.
- Via ebay message